Customer Services

At Simplified Group

We understand the importance of quality customer service in the interpreting call center industry. That’s why we offer you customized and efficient solutions so you can provide exceptional service to your customers, no matter what language they speak.

What Services Do We Offer?

  • Technical Support: We assist your clients with using your interpretation platform and troubleshoot any technical issues they may have.
  • Information and Assistance: We answer your clients’ questions about your services, rates, and interpreter availability.
  • Complaint Resolution: We handle client complaints efficiently and professionally, always aiming for their satisfaction.
  • Feedback and Suggestions: We gather feedback and suggestions from your clients to continuously improve our services.